Privacy Policy

Company Information

The Chiddingfold Village Cinema trades as a part of the Chiddingfold Village Hall (Charity no. 305001) and is responsible for providing entertainment through film showings in the community of Chiddingfold. It operates as a not-for-profit cinema for the benefit of local people and aims to raise funds to go towards rebuilding the village hall.

Customer Service Contact Information

If at any time you would like to contact us regarding your bookings, please use one of the methods below to get in touch. We will respond to your enquiry as soon as possible.

Main Office Address

Chiddingfold Village Cinema
c/o Chiddingfold Village Hall

Havenhurst
Ridgley Road
Chiddingfold
Surrey

GU8 4QW

Main Telephone No. +44. (0)1428 683120

Email This email address is being protected from spambots. You need JavaScript enabled to view it.

Fill in our Contact Us form here.

Payment Protection & Processing

All our payment methods are handled by accredited Payment Gateway Providers. We only hold information pertaining to your booking which allows us to determine the date and registrant - and we never keep details of your Credit Cards, Bank Accounts or other 'delicate' payment details.

Credit Card and PayPal payments are processed on our behalf by PayPal Europe. All providers, as well as ourselves, adhere to the 1998 Data Protection Act. The full Privacy Policy for PayPal can be found here.

We do not store credit card details nor do we share customer financial details with any 3rd parties.

Delivery Policy

All tickets purchased through the website will be sent by email, within a minute or two of a successful payment

Privacy Policy - About the Information We Collect

In order to attend a screening, we ask a number of questions of which some are mandatory to answer. Your details are kept in a secure database and are essential in allowing us to administer the ticket allocation.

The optional information, eg. Polls asking about your interests, allow us to gain a better understanding of our target audience.

We never share this information with 3rd parties and, unless you have opted out, will only use your contact details to keep you informed of your membership and any Village Cinema news. Your contact details & preferences can be updated in My Account.

We do not store any of your Credit Card information or Bank details. The database that stores your contact information is protected using the latest up-to-date security technology and employs a high level of encryption during any transactions of personal information.

If you're concerned about security, or would like to know more about any of the items mentioned on this page - please contact the administrator here - or send an email to This email address is being protected from spambots. You need JavaScript enabled to view it..

Refunds, Returns & Cancellation

If you find you are unable to attend, please send an email to This email address is being protected from spambots. You need JavaScript enabled to view it. - or alternatively, contact us through the website here. We may be able to exchange or resell your ticket if given reasonable (at least 48 hours) notice.

If you don't wish to receive the Cinema newsletter, or any information via email, then you can opt-out by changing your communication preferences using the Account Details area on the website.

The average ticket price is £5 - if you wish to request a resale, please contact us through the website or send an email to This email address is being protected from spambots. You need JavaScript enabled to view it.. We endeavour to complete any refunds or proceeds from resale within the following 28 days.

If you prefer to contact us by post, please use the address stated at the top of the page.