Terms and Conditions

Definitions

When you purchase a ticket on the Website, the identity of the company from which you purchase will be represented by Chiddingfold Village Hall (Charity No. 305001).

The details of this charity can be found on this website.

In these terms and conditions, a reference to "CVC" is a reference to the Charity.

A reference to The Management is a reference to the person or persons responsible for the running of individual screenings.

A reference to Paypal is a reference to www.paypal.co.uk.

Your consent to these Terms 

Please read these Terms carefully. By purchasing a ticket on the Website you accept these Terms. If you are reading an electronic copy of these Terms, feel free to print or save a copy for your records. To obtain more information about these Terms please contact us via the "Contact Us" page of the Website.

Amendments to these Terms

CVC reserves the right to add to or amend these Terms from time to time. Amendments will take effect when posted on the Website. Please check the Website "Privacy & Legal" section regularly for changes. If you purchase a ticket via the Website after any amendment to these Terms, you agree to be bound by the updated version of these Terms.

Sale of tickets

The sale of tickets is subject to availability. Your order is an offer to purchase from CVC and retains the discretion to refuse your order. If CVC accepts your order, we will display a confirmation page on your screen at the end of the ordering process, and at this point there will be a contract between you and CVC. We will also send you an e-mail confirmation of your completed order, for your information. We recommend that you print out a copy of the confirmation page and/or confirmation e-mail for your records.

Please check your tickets, as mistakes cannot always be rectified.

The Management reserves the right to refuse admission and may conduct security searches to ensure the safety of patrons.

Every effort to admit latecomers will be made at a suitable break in the event, but admission cannot always be guaranteed; doors open approximately 30 minutes prior to the advertised start time.

Please remember, all purchases are subject to credit card authorisation and billing address verification which may take place after initial confirmation has been given.

We regret that tickets cannot be exchanged or refunded after purchase.

If you are unable to use a ticket for an event, please contact the Box Office. On some occasions, it may be possible to resell a ticket for you.

Occasionally, events are cancelled or rescheduled by CVC. Should this occur, we will endeavour to contact you either by phone or e-mail with the contact details you provide at the time of booking. To gain a refund or exchange for the face value of your tickets on a cancelled or rescheduled event only, please contact the Box Office direct on 01428 683120 or email This email address is being protected from spambots. You need JavaScript enabled to view it..

Tickets are sold subject to The Management's right to alter or vary the programme due to events or circumstances beyond its control without being obliged to refund monies or exchange tickets.

Ticket price / Card Handling Fee

The ticket price shall be as displayed on the Website during the ordering process, except in cases of obvious error. Please note that we are not under an obligation to provide the ticket(s) to you at the incorrect (lower) price, even after the confirmation page has been displayed and the confirmation email has been sent to you, if such a pricing error is obvious and unmistakable and could have reasonably been recognised by you as a mis-pricing. Price and availability information is subject to change without notice.

All stated prices and fees include any applicable Value Added Tax.

Payment can be made by any method specified in the order process. PayPal will deduct your payment from your card at the time it processes your credit/debit card transaction. For the avoidance of any doubt, where a transaction is not completed for whatever reason, PayPal will not have levied its card handling fee, as your credit/debit card transaction will not have been completed.

Please read the CVC Privacy Policy (available at the Website "Privacy and Legal" section), which is deemed to form part of these Terms and is incorporated into these Terms by reference. The Privacy Policy helps you understand how CVC may collect and use your personal  information, and the choices you can make about how your personal information is used. In the event of a conflict or inconsistency between the SVC Privacy Policy and these Terms, these Terms shall prevail to the extent of such conflict or inconsistency.

When you purchase a ticket via this Website, all transaction details that you provide to CVC and Paypal (including your name and credit card details) will be held and used in accordance with the CVC Privacy Policy and will be encrypted using SSL technology.

CVC don't hold any financial details relating to the purchases or bookings made on this site. Your details will never be sold or shared with third-parties, without your prior consent.

Terms of Use

Please read the CVC Terms of Use (available at the Website "Privacy and Legal" section), which are deemed to form part of these Terms and are incorporated into these Terms by reference. In the event of a conflict or inconsistency between CVC's Terms of Use and these Terms, these Terms shall prevail to the extent of such conflict or inconsistency.

Chiddingfold Cinema operates a No Smoking Policy.

The unauthorised use of photographic and recording equipment is strictly prohibited. Anybody found to be using recording material of any kind will be immediately ejected from the venue.

CVC accepts no responsibility for any personal property.

Use of tickets

You represent and warrant that any tickets you purchase are for personal use only, and that they are not purchased as part of any form of business or commercial activity, unless we have expressly authorised otherwise in writing. You undertake that you will not (a) resell or offer for resale any tickets (whether at a premium or otherwise) and/or (b) use tickets for advertising or promotions (including prize draws, competitions, contests and/or sweepstakes) or for any other trade purposes. If you resell or offer for resale any tickets, the tickets in question will be invalid.

Ticket Delivery Policy

Once the booking process has been completed and your payment processed successfully, your tickets will be delivered electronically within 2 hours (usually within a couple of minutes). Please print the email and bring a copy to the screening to provide proof of purchase.